so happy to have found this pillow, it works perfectly in our room!
Help / FAQ
Shipping
We currently ship to all areas of Canada and the continental United States. All items ship from our warehouse in Parksville, BC, Canada.
At this time, we are unable to ship anywhere else in the world due to high shipping costs. As we grow and expand, please check back in case our policy changes.
Questions? Please contact us and we’ll be happy to help.
Returns
Have Questions Regarding Your Order? We understand that sometimes your purchase just doesn’t work out as planned. If you question about your order, please contact us at: b2C@indabatrading.com
Questions regarding exchange or refund must be submitted within 14 days of receiving your purchase. Please note, all custom orders, flash sale items, or items reduced more than 40% are considered final sale.
Customer Service
Contact one of our friendly customer service associates for assistance.
Our office is open 8:00 a.m to 4:00 p.m. PST, Monday to Friday.
Call 1-800-746-3222 for our directory, or use the following extensions:
General Inquiries: 304
Sales: 301
Tracking & Invoicing: 106
Accounts Receivable: 102
Finance & Accounting: 101
Receiving & Warehouse: 108
Customer Experience Team:
Alison Bartsch: 302
Jayden Mitchell: 300
Leanne Little: 103
Marika Jewell: 107
Fax: 1-250-248-8720
Street Address:
2-1067 Herring Gull Way
Parksville, BC, Canada V9P 2G9
Mailing Address:
PO Box 865
Parksville, BC, Canada V9P 2G9